Terms of service

Welcome to Pure Box Supply.

These Terms of Service establish the conditions governing your access to and use of https://www.pureboxsupply.com/, including browsing, purchasing, account interactions, and communications with our business.

Pure Box Supply is operated by GE LLC, a business located in Miami, Florida. By accessing or using our website, you agree to comply with these Terms of Service and all applicable laws and regulations.

Please read these terms carefully before placing an order.

3.1 General Website Conditions

Throughout these Terms, the words "we," "us," "our," and "Pure Box Supply" refer to GE LLC.

The words "you," "your," and "customer" refer to any person accessing our website, purchasing merchandise, or using our services.

By using our website, you represent that:

  • You are legally capable of entering into a binding agreement.

  • You will provide accurate and current information when placing an order.

  • You will use the website only for lawful purposes.

  • You will not interfere with the security, availability, or proper functioning of the website.

  • You will not attempt to misuse our services or engage in fraudulent transactions.

If you do not agree with these Terms, please discontinue using the website.

3.2 Product Information and Descriptions

Pure Box Supply offers home organization and decorative products, including:

  • Solid wood picture frames.

  • Wooden wall hooks.

  • Wooden shelves.

We make reasonable efforts to provide accurate product descriptions, photographs, specifications, and other information.

Our product presentations are intended to help customers understand the design, appearance, and general functionality of each item before purchasing.

However, certain variations may occur due to:

  • Differences in screen resolution and display settings.

  • Lighting conditions during product photography.

  • Natural wood grain and texture.

  • Variations in wood color and finish.

  • Manufacturing and material characteristics.

Because wood is a natural material, individual products may display unique grain patterns, subtle shade differences, and other natural features.

Such ordinary variations do not necessarily indicate that a product is defective or inconsistent with its description.

If a product contains a significant defect or differs materially from the advertised specifications, please contact our customer service team.

3.3 Product Availability

All products displayed on our website are subject to availability.

We reserve the right to:

  • Limit quantities available for purchase.

  • Discontinue individual products.

  • Modify product descriptions or specifications.

  • Update product images and presentation.

  • Correct inaccurate listings.

  • Temporarily remove products for maintenance or inventory adjustments.

If an item becomes unavailable after an order has been submitted, we may contact you to discuss an appropriate resolution, including a refund or another mutually acceptable arrangement.

We will not knowingly retain payment for an order that we cannot fulfill without providing an appropriate resolution.

3.4 Pricing and Payment

All product prices are displayed in U.S. dollars unless otherwise stated.

Prices may change from time to time due to inventory adjustments, supplier costs, promotions, or other business considerations.

The applicable price for an order is the price displayed at the time the customer completes checkout, subject to correction of genuine pricing errors and applicable law.

Customers are responsible for reviewing their order details before submitting payment.

Accepted payment methods will be displayed during checkout.

By submitting a payment, you authorize the applicable payment processor to process the transaction using the payment information provided.

We reserve the right to refuse or cancel transactions when there is a reasonable basis to suspect fraud, unauthorized payment activity, pricing errors, or other violations of these Terms.

If payment has already been collected for an order that is canceled by us, an appropriate refund will be arranged.

3.5 Order Submission and Acceptance

Placing an order through our website constitutes an offer to purchase the selected merchandise under these Terms.

An automated order confirmation generally indicates that your order details have been received. It does not necessarily mean that the order has completed all verification or fulfillment procedures.

We reserve the right to review orders for:

  • Payment authorization.

  • Inventory availability.

  • Shipping information accuracy.

  • Suspected fraudulent activity.

  • Unusual purchasing patterns.

  • Technical or pricing errors.

An order will be considered accepted when we approve it for fulfillment or otherwise communicate acceptance.

If we cannot fulfill an order, we will make reasonable efforts to notify you and arrange an appropriate refund where payment has been collected.

3.6 Shipping and Delivery

We currently offer the following shipping arrangement:

  • Orders totaling $10.00 or more qualify for free standard shipping.

  • Orders totaling less than $10.00 are subject to a $5.99 shipping charge.

Shipping charges and applicable taxes will be displayed during checkout before the order is submitted.

Delivery estimates, where displayed, are estimates rather than guaranteed arrival dates unless expressly stated otherwise.

Customers are responsible for providing complete and accurate delivery information.

GE LLC is not responsible for delivery delays caused by circumstances outside its reasonable control, including severe weather, carrier disruptions, transportation interruptions, natural disasters, or governmental restrictions.

For further information, please review our Shipping Policy.

3.7 Returns and Refunds

We want customers to be satisfied with their purchases.

Eligible merchandise may be returned within 30 calendar days of delivery, subject to the conditions described in our Return and Refund Policy.

Returned merchandise should generally be unused and in its original condition, with the relevant packaging and accessories.

Damaged, defective, or incorrectly delivered merchandise should be reported to our customer service team with supporting information when reasonably available.

Refunds will be processed according to the applicable return procedures and payment provider requirements.

The Return and Refund Policy forms part of these Terms of Service.

3.8 Permitted Website Use

Customers may use our website to browse products, obtain information, and purchase merchandise for lawful personal or business purposes.

You agree not to:

  • Use the website to conduct fraudulent transactions.

  • Attempt to gain unauthorized access to website systems.

  • Introduce malicious code, viruses, or harmful software.

  • Interfere with the operation of checkout or payment services.

  • Collect customer information without authorization.

  • Copy or redistribute website content for commercial exploitation without permission.

  • Use automated systems to scrape, extract, or misuse website data.

  • Misrepresent your identity or provide deliberately misleading information.

We may restrict or terminate access when we reasonably believe a user has violated these requirements.

3.9 Intellectual Property Rights

All website materials, including original text, graphics, page layouts, product descriptions, logos, visual presentations, and other content owned or licensed by GE LLC, are protected by applicable intellectual property laws.

You may access and use this content for personal shopping and informational purposes.

You may not reproduce, distribute, modify, publish, or commercially exploit protected website content without prior written permission from the relevant rights holder.

Third-party trademarks and product references remain the property of their respective owners.

3.10 Customer Communications and Submissions

When you submit reviews, comments, questions, suggestions, or other communications to us, you agree that:

  • Your submissions will not knowingly violate another person's rights.

  • Your content will not contain unlawful, threatening, or misleading material.

  • You will not submit malicious software or harmful links.

  • You will not impersonate another person or business.

Where you voluntarily provide feedback for our business purposes, you grant GE LLC a non-exclusive, royalty-free right to use, reproduce, and display that feedback in connection with our business, subject to applicable law and any rights you retain.

We are not obligated to publish every submission and may remove content that violates applicable requirements.

3.11 Third-Party Services

Our website may rely on external providers for payment processing, website hosting, shipping coordination, analytics, and other technical functions.

These services may operate under their own contractual terms and privacy policies.

We are not responsible for independent third-party services beyond the responsibilities imposed on us by applicable law.

Nothing in these Terms excludes liability that cannot legally be excluded.

3.12 Disclaimer of Warranties

To the maximum extent permitted by applicable law, the website and its general informational content are provided on an "as available" basis.

We do not guarantee that the website will operate without interruptions, technical errors, or temporary service limitations.

Product descriptions and photographs are provided to communicate the general characteristics of merchandise, but minor presentation differences may occur.

Nothing in this section excludes any express product warranty we provide or any implied warranty or consumer protection right that cannot lawfully be disclaimed under applicable law.

3.13 Limitation of Liability

To the maximum extent permitted by law, GE LLC will not be liable for indirect, incidental, special, exemplary, or consequential damages arising from the use of our website or products, including certain losses of profits, business opportunities, or data.

This limitation does not apply where such liability cannot legally be excluded.

Nothing in these Terms limits liability for fraud, intentional misconduct, or other liabilities that applicable law does not permit a business to limit.

Where liability may legally be limited, our responsibility will be determined in accordance with the circumstances of the claim and applicable law.

3.14 Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless GE LLC and its relevant representatives from third-party claims, losses, and reasonable expenses arising directly from your unlawful use of the website, fraudulent activities, or material violation of these Terms.

This provision does not require you to indemnify us for losses caused by our own unlawful conduct or other circumstances where such an obligation would be prohibited by law.

3.15 Governing Law and Jurisdiction

These Terms of Service are governed by the laws of the State of Florida, United States, without regard to conflict-of-law principles that would require the application of another jurisdiction's laws.

Subject to applicable consumer protection laws and mandatory jurisdictional requirements, disputes arising from the use of this website or purchases made through it shall be brought before courts of competent jurisdiction located in Florida.

Nothing in this section removes any non-waivable rights or remedies available to consumers under applicable federal or state law.

3.16 Changes to These Terms

We may update these Terms of Service when business operations, website features, products, or legal requirements change.

Updated terms will be published on our website with a revised effective date.

Continued use of the website after changes become effective constitutes acceptance only to the extent permitted by applicable law.

3.17 Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.

3.18 Entire Agreement

These Terms, together with our Privacy Policy, Return and Refund Policy, Shipping Policy, Contact Information, and Legal Notice, constitute the principal terms governing the use of our website.

If a particular policy contains more specific provisions concerning a subject, those provisions will govern that subject to the extent of any inconsistency, subject always to applicable law.

3.19 Contact Information

For questions concerning these Terms of Service, please contact:

GE LLC

1200 Brickell Ave, Suite 510
Miami, FL 33131
United States

Email: [email protected]